AlexNia, LLC dba Dallas Rugs,”Dallas Rugs”is committed to protecting its customers’ personal information. Any information from Customer that is transmitted to Dallas Rugs in the Wishlist section is transmitted in an encrypted format. To be sure that your Wishlist information is secure, simply check your Web browser while you are in the Wishlist section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured Web site. For example, Netscape and Internet Explorer use icons – either a padlock or a key – in the bottom left hand corner that appear when the site is secured.
1. What information does Dallas Rugs collect from our online customers?
For those individuals who visit our site but who do not create a Wishlist account, we collect and store IP (“Internet Protocol”) addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who create a Wishlist account on Dallas Rugs, in order assist you with your Wishlist, we collect and store your name, telephone number, e-mail address, and purchase preferences.
2. Does Dallas Rugs use “cookies”?
3. How does Dallas Rugs use the individualized information that we collect?
We and the third parties who provide services related to Dallas Rugs will use the information referenced above to provide services related to Dallas Rugs or in the operation of our businesses. Examples of these services include rug selection consulting services, order fulfillment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to assist you with your rug selection needs, we also retain some of that information in our customer database. We use that information to track your rug preferences, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you and allow third parties to contact you with our consent concerning products, services, sales or special promotions of Dallas Rugs. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, e-mail address or phone number provided below:
P.O. Box 702036
Dallas, Texas 75370-2036
We currently send e-mails only to those Dallas Rugs customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us, as the case may be.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from Dallas Rugs for a brief period of time after you make your request. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
4. How is the information Dallas Rugs collects stored and what security procedures do we have in place to protect the confidentiality of that information?
Currently, the Dallas Rugs customer information that we maintain is stored in our internet database and in our corporate customer database. We limit access to that information to those within our organization with a business need to know. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us. We also require that any third parties who provide services to us and may have access to customer information share our commitment to maintaining your privacy and adhere to our company’s nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.
In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order, or a valid administrative request from a law enforcement agency, or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. Once your information is stored on our database, we have database security technology in place to protect it from access by any unauthorized parties.
5. How does Dallas Rugs protect the safety and privacy of children?
Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from Dallas Rugs without his or her parent’s consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made. We also may send an e-mail describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.